The most undermanaged and out of control of all IT costs is in managing and maintaining a company’s printer fleet. Studies show that as much as 90 percent of an
enterprise’s total printing expenses may be invisible and or uncontrolled.
Choosing The Right Organization:
Fast Response:
The telephone support staff should always be at the ready to field your calls and respond accordingly. Should the staff not be able to help resolve your issue over the phone, the techs should be on-call with a 2-4 hour response time.
Certified Technicians
It is of paramount importance that once the techs arrive they are able to resolve your printer repair service issue promptly. All technicians are required to participate in ongoing training to stay up to date on advancing new technology. All techs should engage in hands-on training and enroll in classroom printer repair service exams.
Experience
Active and longtime printer/copier service and supplies industry experience is preferred. This experience can allow you to understand the nuances of most vertical markets and how to best address their needs. While one printer repair service company can work for one vertical market that same approach will not work for another. Having said this, printer repair service center professionals cater to each customer’s specific and unique needs.
Inventory
Our organization understands the importance of repairing printers in a timely fashion.
Because of this our printer repair service company keeps a large stock of most parts that are needed to repair your printer and copier the first time. This stock allows our printer repair service center professionals to have all of the tools necessary to get you up and running in an expeditious manner
Pricing
We have a number of cost-effective solutions for printer and copier management.
Whether you are looking for a simple break-fix plan or a comprehensive MPS we are sure to have the most detailed and affordable plans out there. Our printer repair service center professionals are standing by to assess your current needs while providing the most value.
